Frequently Asked Questions

What is Web Hosting?
What is Disk Storage Space and why do I need it?
What is Monthly Transfer?
What do I get with my plan?
What is a domain name and how do I get one?
Will Webbgardens.com Hosting create my website and host it too?
Do I have control over my website if I host with Webbgardens.com?
Do I get a shopping cart with my hosting plan?
Can I use my existing email program to receive emails?
Does Webbgardens.com Hosting place any banner ads on my website?
What is the 99.9% Uptime Guarantee?
How do I pay for hosting services?

What is Web Hosting?
Web hosting is the placement of a website on the internet for viewing. Web hosting can be any kind of placement, but the preferred method for businesses is commercial web hosting, where one utilizes a domain name of their own (i.e. something.com) to be easily found. Many small businesses have used alternate web hosting in the past (i.e. http://www.somedomain.com/businessname/), however, the costs associated with purchasing commercial-class web hosting and enterprise web hosting have decreased dramatically.

Larger companies and corporations often have their own in-house web hosting, run by the IT staff, however most businesses have little need for this measure, as the price of shared web hosting (as well as its reliability) reveals a dramatic contrast between the relatively expensive in-house web hosting and utilizing a web hosting provider.

What is Disk Storage Space?
Disk Storage Space is the amount of space on our Internet servers that you have  for your web site. 

What is Monthly Transfer?
Monthly Transfer is the amount of bandwidth you may use. The traffic on your site affects the bandwidth usage. Website that expect a heavy volume of visitors should buy a larger plan.

Plan Features?
All our plans have the same features such as unlimited email, email forwarding, mailing lists, shopping cart, etc. To see a full list of what is included in all of our web hosting plans, click here.

Will Webbgardens.com Hosting design and host my website?
Webbgardens.com can design and create a killer website for you!
Webbgardens.com Hosting is a division of Webbgardens.com, we only focuses on hosting your site and keeping it up and running. 
See our website design and development site.

Do I have control over my own website?
Absolutely! You have your own control panel. You can modify any part of your website from there.

Do I have to pay extra to get a shopping cart with my hosting plan?
Absolutely Not! Our free shopping cart solution is basic, but does support up to 30 categories and will collect the order and either process it through a payment gateway or simply email the order details to an assigned contact.

Can I receive email with my existing email software?

Webbgardens.com, Hosting offers the #1 POP3 web based email solution on the Internet! All of our web hosting plans include this option along with the option to check your email with Microsoft Outlook, Outlook Express & Netscape Mail,  just to name a few. We give lots of support on how to set up your email account. See screen shots of the web based email system included with your hosting plan....

Does Webbgardens.com Hosting place any banner ads on my website?

Absolutely not! Your website and server space is paid for by you and we will never place anything on it.

How do I pay for your hosting service?

A. We prefer credit card because these billing systems are automated and keep our costs down.  We pass the savings on to you.  Paying by check is accepted however, before we activate your hosting account, the check must clear the financial institution- Approximately 7 days.  An invoice is generated and mailed 30 days prior to your renewal date. If payment by check is not received 7 days prior to renewal date, we must put a hold on your account, rendering the website unavailable for the amount of time it takes your check to clear.

What is the 99.9% Uptime Guarantee?

We are so confident in our systems and networks that if you experience less than 99.9% Uptime during the period of 1 year, we will host your site for a period of 1 month for free.
Also, If you wish to cancel your account for any reason within the first 30 days, you will receive a full refund for all hosting services. This is a no-questions asked, full refund, 100% money back guarantee. You have nothing to lose! This offer applies to the initial contracted term and does not include domain name registration

What is a domain name and how do I get one?

A domain name is your address on the World Wide Web. To be accessed from anywhere in the world, a domain name must be registered with an ICANN accredited registrar. If you already have a domain name, there is no additional cost to use that domain name with Webbgardens.com Hosting. If you need a domain name you can purchase one by visiting our Domain Name registration section of our website. We'll handle the entire registration and domain name management process for you. Webbgardens.com can register available .com, .net, and .org domain names.

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